Who we are
Better Ranking is a trading name of Umbrella Rank Ltd. If you have any privacy-related questions, please contact us through the details provided on our contact page.
What information we collect
- Contact details such as name, email address, phone number and business details.
- Website and marketing information you provide when requesting an SEO diagnosis or proposal.
- Technical and usage data such as browser type, device information, referral source and pages viewed.
- Project, billing and service-delivery information where you become a client.
How we use your information
- To respond to enquiries and provide requested diagnoses, proposals and services.
- To communicate about projects, billing, support and service delivery.
- To improve our website, user experience and service quality.
- To comply with legal, regulatory and contractual obligations.
Lawful bases
We process personal data where necessary for legitimate interests, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or where consent applies.
How long we keep data
We keep personal information only for as long as necessary for the purposes for which it was collected, including legal, accounting, reporting and contractual requirements.
Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict, object to or transfer your personal data, and to withdraw consent where processing relies on consent.
Security
We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss, misuse or disclosure.
Updates
We may update this notice from time to time. Any material changes will be reflected on this page.